FAQ
De-Sab Fashion World
Frequently Asked Questions
Kindly go through our frequently Asked Questions below
How can you take my measurement online?
We can take your measurements online when you fill out the measurement form on our website after REGISTRATION, which caters to various styles for both men and women. You can download and take the form to a tailoring shop for assistance. Alternatively, once order is placed and payment is received, our professionals can take your measurements via video calls or by analyzing a full-body picture of you.
Can i pay for my order upon delivery?
No, Payment upon delivery is yet to be activated.
Is account registration/sign up required?
Yes, for you to be able to checkout and make payment.
Do you share personal data with third parties, and if so, for what purposes?
We only share personal data with trusted third parties, such as shipping and payment processors, for the purpose of order fulfillment and payment processing. We do not sell or rent personal information to third parties for marketing purposes.
Can I cancel my order after it's been placed?
Orders can be canceled up to (2times) after the order is placed.
How will I know if my payment has been made successfully?
Always check your dashboard and go to order to know your transaction status.
what should I do if the payment procedure is unsuccessful and I was debited?
Please kindly contact your bank.
Is it must to go through your terms and conditions before purchasing your goods.
Yes, it is very important to know the terms and conditions so you don’t violet any.
How do I contact customer service if I have questions about my order?
You can contact our customer service team via email (address), phone number or via our online chat service.
How do I submit my measurement ?
You will submit your measurement during checkout time, there is a box where you will enter your measurement.
How can customers access, update, or delete their personal information?
Customers can log in to their account to access and update their personal information. Alternatively, they can contact our customer support team to request changes or deletion of their data.
